Testimonials
The true measure of our success lies in the satisfaction and success of our clients.
At Optimum, the true measure of our success lies in the satisfaction and success of our clients. We are proud to have had the privilege of working with a diverse range of organisations and individuals, each with their unique challenges and goals.
In this section, we invite you to explore the firsthand experiences and testimonials of those who have entrusted us with their projects. These stories are a testament to the expertise, dedication, and commitment of our team in delivering exceptional results.
We believe that the best way to showcase our capabilities is through the voices of those who have benefited from our services. These testimonials offer a glimpse into the real impact our solutions have had on our clients’ businesses. Discover their insights, and let their success stories inspire your trust in us.
“We have now been working with Optimum for [almost four] years – initially on the implementation of Coins into our new business and more latterly to deliver further specialist training.
Optimum have been patient, professional and helpful at every stage of our project. The team at Optimum are always responsive and have been able to answer our questions whilst offering additional support when we need it.
Whilst we prefer in-person training, during the pandemic Optimium have been able to successfully deliver remote training to ensure our project maintained momentum. We are extremely happy with the training we receive from Optimum and their ability to provide a specialist consultants who are experts in each area of COINS offers a level of comfort that our project will be successful and professionally managed.”
Craig Nutter – Managing Director
Northstone Developments


“Optimum helped us to understand how to get the best out of our current systems, and offered support and training to improve processes and team outcomes.
Optimum are able to offer support, and challenge in equal measures, whilst providing system and process expertise from working with other companies on the COINS system.
They work with a flexible and adaptive approach which ebbs and flows with our priorities and availability, with a good understanding of our business and what matters most to us.
Their people are skilled and easy to work with, and move easily between technical solution design, problem solving, trainer and coach. Optimum are always responsive to our requests for help and information and are a joy to work with.”
Amanda Swann – Development Director
Bromford
“Following a recommendation from COINS, we worked with Optimum to implement COINS from another system.
With the knowledge that Carole was a previous Finance Director within the industry, in the same role as I am currently in, and a team who were previously industry experts in their respective fields, we were confident that Optimum had a good understanding of what we wanted to achieve.
Optimum have a broad knowledge of COINS and we felt well advised on the set up and decisions we had to make throughout the process. Implementation started remotely but the pandemic did not stop our project, and more recently Optimum have been onsite to advise and support where required. Optimum were always accessible and the implementation went very smoothly.
I would be happy to recommend Optimum to others within the Housebuilding and Construction industry.”
Ludovic Blackburn – Finance Director
CG Fry & Son


“I have worked with [Optimum] since we selected COINS as our main ERP system in 2018, and through those 6 years later we have achieved much….
…. [the] team’s decades of industry knowledge have helped us steer the COINS ship to deliver much more for us than just the basics, and any advice is always offered willingly and well, and it is solid and practical.
[They have] developed an amazing set of consultants within Optimum who we enjoy working with and value their ability to think through problems with us, launch new modules, and develop experienced and practical solutions that stand the test of time. They are particularly good at explaining and training in changes and work quickly, efficiently and with kindness, consideration and focus on adding value…..
Optimum have helped us discover and join-up the abilities of COINS and enabled bunnyhomes to have a more robust and accessible end to end understanding and set of processes, as well as deliver step-changes to working practices and performance, and in customer facing programmes…. This has driven up our efficiency levels, joined the dots between departments…. and created a transparency that has enabled our business to perform, plan and monitor in real-time, better than before….
Optimum’s work with us adds real value to bunnyhomes, and it is a pleasure to work with Carole and her team; they have helped us to maximise COINS, driven efficiency, innovation, quality and success, in a way we couldn’t achieve otherwise.”
Jonathan Betts – Commercial Director
bunnyhomes
“I was introduced to [Optimum] two years ago while working with Tilia Homes during the implementation of additional COINS modules and the set- up of a support service supplementing Tilia’s internal skills and capability.
Optimum’s consultants demonstrated a solid understanding of the COINS software and its use in the housebuilding industry; this enabled a smooth implementation and ongoing support.
The successful project with Tilia meant that it was a no brainer to select Optimum during a subsequent project to align Tilia Homes with Hopkins Homes (its sister company) in a shared COINS environment. Although I had no doubts regarding the knowledge and experience of the Optimum consultants, what was vital in this project was their user-centric approach
and their demonstrable experience of performing user roles in the industry – they didn’t just talk about software they had sat in the seats of the users. This meant that they could empathise with the users and their concerns during the transition into a shared environment with aligned processes and procedures.
As a partner, Optimum Consulting is not just about COINS software; it is about people. I wholeheartedly recommend its services to any housebuilder embarking on a COINS implementation project.”
Simon Gurney – Program Manager
Holcott Consulting


“Having worked together for over 18 months, Optimum initially helped us with a software implementation which was delivered to a very high standard.
The team at Optimum have since been delivering Accountancy Services for almost a year, which has helped to resolve complications inherited from our previous accountants and have now taken over our full monthly accounting systems.
I feel they are part of our internal team and are always on hand to provide assistance in a timely manner. Communication is proactive and they assist in many areas of the business.”
Andy Chapman – Managing Director
Watermeadow Homes
“Working with Optimum on the day to day running of COINS implementation has transformed the way we approach the system and our projects.
The project was to develop not just a strong COINS system, but build a symbiotic partnership between our companies. If we are struggling with something, Optimum are always there to jump into the trenches with us to help solve the problem which is why I think this has been such a success.
Our relationship with Optimum is as strong as you can get for two independent companies working together. Scheduled work is always completed in the defined timeframe and kept to budget. The Optimum team felt to me like an extension of my own team. I have worked with every single member of their company now, so I have had the chance to see their best work from each of them up close. They personally own any task I set them and strive to achieve the ideal outcome for us; using their experience and expertise to get us there.”
Luke Howard – Project Manager
Barry Howard Homes

Trust
Trust is the bedrock of successful business relationships. It’s the unwavering belief that Optimum will consistently deliver on our promises, act with transparency, and prioritise the well-being of our customers, partners, and employees.
Evolve
Evolution encompasses the continuous transformation of strategies, processes, and products to meet the evolving needs of our clients, harness emerging technologies, and navigate shifting market dynamics.
Support
In the world of business, support is the backbone that sustains growth and fosters success. It ensures that challenges are met with solutions, questions are met with answers, and goals are met with guidance. It’s about being there when it matters most, offering expertise, and building lasting relationships.
Our core values
Inspiring Excellence, Embracing Integrity
Our core values
Inspiring Excellence, Embracing Integrity
Trust
Trust is the bedrock of successful business relationships. It’s the unwavering belief that Optimum will consistently deliver on our promises, act with transparency, and prioritise the well-being of our customers, partners, and employees.
Evolve
Evolution encompasses the continuous transformation of strategies, processes, and products to meet the evolving needs of our clients, harness emerging technologies, and navigate shifting market dynamics.
Support
In the world of business, support is the backbone that sustains growth and fosters success. It ensures that challenges are met with solutions, questions are met with answers, and goals are met with guidance. It’s about being there when it matters most, offering expertise, and building lasting relationships.
Our People
Our team of amazing people is what makes Optimum so successful.
Optimum is composed of individuals from a variety of backgrounds, possessing a wealth of industry expertise, and sharing a shared enthusiasm for problem solving.
We’re a great mix of talent and experience.
Optimum Consulting Global Ltd
Your trusted partner for business consultancy, IT and change project management, and software solutions
Optimum Ltd Copyright 2023. All rights reserved.
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enquiries@optimumltd.co
0345 900 1299
Optimum Consulting Global Ltd. Company Reg: 11777913
Southgate House, Southgate Street, Gloucester, GL1 1UD