Privacy Policy

Who we are 

Our website address is: https://optimumltd.co 

Comments 

This privacy statement applies to Optimum Consulting Global Ltd with a registered office address at Southgate House, Southgate Street, Gloucester, GL1 1UD, and the entities we own or control (“Optimum”, “we”, “us” or “our”). 

Optimum is committed to protecting your information by handling it responsibly and safeguarding it using appropriate technical, administrative, and physical security measures. 

The information below explains what information we gather about you, what we use it for and who we share it with. It also sets out your rights and who you can contact for more information or queries. 

When visitors leave comments on the site, we collect the data shown in the comments form, and the visitor’s IP address and browser user agent string to help spam detection. 

We are however, committed to protecting your privacy and handling your information openly and transparently. 

Media 

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website. 

How we use information about you 

We collect and process information about you and/or your business to enable us to: 

• provide our services to you or our clients 
• to enable us to provide you with information that we think may be of interest to you; and 
• to meet our legal or regulatory obligations 

When we send you information, we think you might be interested in, you have the right to unsubscribe at any time by contacting us at enquiries@optimumltd.co. 

Cookies 

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year. 

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. 

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed. 

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day. 

Embedded content from other websites 

Articles on this site may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. 

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website. 

Who we share your data with? 

Your data is not shared with any third party but is used for internal processing and statistical analysis of enquiries.  It may also be redirected to a spam detection service. 

How long we retain your data 

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue. 

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. 

What rights you have over your data 

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. 

Your contact information 

Right to Erasure – you have the right to request that our company erases your personal data, under certain conditions. 

Where we send your data 

Visitor comments may be checked through an automated spam detection service. 

How we protect your data 

We use a range of measures to ensure we keep your personal data secure, accurate and up to date. These include: 

• education and training to relevant staff to ensure they are aware of our privacy obligations when handling personal data 
• administrative and technical controls to restrict access to personal data to a ‘need to know’ basis; and 
• technological security measures, including fire walls, encryption, and anti- virus software 

What third parties we receive data from 

When our client or another third party gives us personal data about you, we make sure they have complied with the relevant privacy laws and regulations. This may include, for example, that the client or other third party has informed you of the processing and/or has obtained any necessary permission for us to process that information as described in this privacy statement. 

Sending you marketing information 

We and other members of Optimum may use your information from time to time to inform you by letter, telephone, email and other electronic methods about products and services (including those of third parties) that may be of interest to you. 

You may, at any time, ask us and/or other members of Optimum not to send marketing information to you by following the unsubscribe instructions mentioned above. 

Right to complain 

If you wish to raise a complaint about how we are using your information, exercise any of the rights set out above, or if you have any questions or comments about privacy issues, you can contact us by: 

• writing to the Business Support Manager, Optimum Consulting Global Ltd, Southgate House, Southgate Street, Gloucester, GL1 1UD or 
• by sending an email to enquiries@optimumltd.co