Thank you to everyone who took the time to complete THE BIG 7 survey.
Inevitably, 100% of the people surveyed said that COVID is the biggest challenge facing their business in 2021.
Every client surveyed reported significant improvements to their business processes, structure, customer experience and/or sales figures during 2020.
84% of the people surveyed said that their IT strategy has given the flexibility needed to cope with the demands of 2020.
60% of the people surveyed said that reporting requirements had changed in their business during 2020.
40% of people surveyed said that they hit hurdles obtaining funding during 2020.
Every client surveyed said that remote working was here to stay, and 80% said it would stay with an element of flexible working.
30% of the people surveyed said that communication with suppliers and subcontractors could be better.
Whilst 70% of the people surveyed said that communication with customers and staff was at a good standard.
How are you preparing for the uncertainties of 2021?
Join the conversation on our LinkedIn page.
