- “The single biggest problem in communication is the illusion that it has taken place.” – George Bernard Shaw.
- “Expect the best, plan for the worst, and prepare to be surprised.” – Denis Waitley.
- “A project is complete when it starts working for you, rather than you working for it.” – Scott Allen.
- “None of us is as smart as all of us.” – Ken Blanchard.
- The Purpose of Project Management